Cozy apartment living room
Tenant Portal

Welcome, Tenants

Access your tenant portal to pay rent, submit maintenance requests, view documents, and manage your account all in one place.

Easy online rent payment

Easy Online Payments

Pay rent securely from anywhere using our convenient online portal. Set up autopay for hassle-free monthly payments.

Professional maintenance service

Quick Maintenance Response

Submit repair requests online and track progress. Our professional team responds quickly to keep your home in top shape.

Quick Actions

Everything you need to manage your tenancy in one place

Pay Rent Online

Make secure rent payments through our AppFolio portal. Set up autopay for hassle-free monthly payments.

Pay Now

Submit Maintenance

Report maintenance issues quickly and track repair progress through your tenant portal.

Submit Request

View Lease Documents

Access your lease agreement, move-in checklist, and other important documents anytime.

View Documents

Contact Management

Have questions? Reach out to our property management team for assistance.

Contact Us

24/7 Emergency Maintenance

For after-hours emergencies including flooding, no heat, gas leaks, or other urgent issues, call our emergency maintenance line.

(701) 555-0123

Frequently Asked Questions

Find answers to common tenant questions

How do I pay rent online?

Log into your AppFolio tenant portal using the credentials provided at move-in. Navigate to "Payments" and follow the steps to make a one-time payment or set up recurring autopay.

What should I do in a maintenance emergency?

For emergencies like flooding, no heat in winter, or gas leaks, call our emergency line immediately at (701) 555-0123. For non-emergencies, submit a maintenance request through the portal.

How do I renew my lease?

About 60 days before your lease expires, we'll contact you with renewal options. You can also reach out to us anytime to discuss lease renewal.

Can I have pets in my rental?

Pet policies vary by property. Check your lease agreement or contact us to discuss pet-friendly options and any applicable pet deposits.

How do I give notice when moving out?

Provide written notice at least 30 days before your intended move-out date (or as specified in your lease). Contact us for the move-out checklist to ensure you receive your full deposit back.

Need More Help?

Our team is here to assist you with any questions or concerns about your rental.